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Client Feedback

Thank you for choosing MedNet to help navigate your insurance and medical aid options! We're dedicated to providing exceptional service and value. Your feedback is vital to improving our customer experience. Please take a few minutes to answer the following questions about your experience with us.

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
The clarity and accuracy of information provided about insurance / medical aid plans
The helpfulness and responsiveness of your MedNet agent
The ease of the enrollment process
The accessibility of resources and communication channels
The timeliness of resolving any issues or concerns you encountered

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
The accuracy of the estimated timeframe provided for processing your claims
The ease of understanding the communication you received throughout the claims process
The helpfulness and responsiveness of the MedNet agent assigned to your case
How well we kept you informed throughout the claims process

	Very unsatisfied	Unsatisfied	Neutral	Satisfied	Very satisfied
Clarity of communications about any changes to your policy
The amount of information provided to make informed decisions about your renewal
Alternative renewal options provided
How wellThe helpfulness and responsiveness of the MedNet agent assigned to your case we kept you informed throughout the claims process
The ease of the renewal process

Client Feedback

Your details

Our Service

Claims procedures

Renewals Procedures

Your overall impressions of MedNet